Voice over Internet Protocol (VoIP) has become a popular communications solution for small- and medium-sized businesses. There are so many providers and services to choose from, but how do you pick the right one? One crucial factor you should look into is a vendor’s Quality of Service (QoS).
What is QoS?
VoIP providers and IT experts define QoS as the overall performance of a VoIP system or network.

We’ve seen first hand just how beneficial office virtualization can be for small and medium-sized businesses. Of course the process isn’t as simple as snapping your fingers, or saying presto, and having a smooth running, virtualized office appear.