Although digital communication tools let businesses connect with customers and other stakeholders in an efficient manner, landlines are still used to communicate with business stakeholders. And for many organizations, determining whether to use internet phones or traditional landlines remains a concern.

Many businesses still rely heavily on landline telephones as the first point of contact with their customers. But thanks to technological advances that combine the best of traditional telephony and digital connectivity, businesses can now enjoy a more affordable and more reliable option: Voice over Internet Protocol (VoIP) phones.

Total immersion into tech is increasingly becoming a requirement in today’s business landscape. But despite this, many companies still use legacy phone systems. It would be smart to move on from outdated communications platforms and embrace a flexible, future-ready solution: VoIP.
Different phone systems
Phones have come a long way from analog landlines.

Many businesses still rely heavily on landline telephones, which remain one of the first points of contact businesses have with their customers. With the marriage of traditional telephony and digital connectivity comes a more affordable and more reliable option: internet phones.

Good communication remains critical to the success of a business. A company should have an efficient and effective business phone system for internal and external communication. And given the rapid developments in technology, it’s important to invest in a phone system that lasts.

Everyone is talking about it. By it, I mean Voice over Internet Protocol (VoIP)—a popular, cheap, and effective way to provide telephony to businesses. But you probably didn’t know that VoIP has been around since 1974, did you?

The very first type of VoIP call was known as Network Voice Protocol (NVP) and was made in August of 1974. From there it was turned into the technology we know and use today by a company called Vocaltec in 1995, and in 1998 the first PC to Phone calls began.