Email Setup

This page has been created to help guide you through setting up your email client. All types of POP3 clients will work, but we will only show examples for Outlook and Outlook Express. All clients will be similar to Outlook and Outlook Express, so you can still use this page as a guide.

If you are unable to receive/send your email after following the recommendations on these pages, or if you have any questions, feel free to call us at 330-898-2100 or Toll Free at (800) 343-7400 between 8:30am and 5:00pm EST Monday through Friday.

Please choose one of the following:

Outlook (Screenshots show version 2003)
Outlook Express (Screenshots show version 6)

Outlook:

Click on "Tools" then "E-mail Accounts"

Next, Click on "View or change existing e-mail accounts"

Choose your Onecom or NLC email account (this may not be the same as the picture below) and click on "Change"

Your Name: This name shows up on all messages that you send out.
E-mail Address: This should be your FULL email address.
Incoming mail server (POP3): This should be "secure.nlc.net" unless we tell you otherwise.
Outgoing mail server (SMTP): This should be "secure.nlc.net" unless we tell you otherwise.
User Name: Enter your FULL email address. Make sure to include @yourdomain.com
Password: Enter your password
Remember password: This item should be checked, unless you want to type in your password every time you want to check your mail.
Log on using Secure Password Authentication (SPA): This item should be UNCHECKED, if you happen to check this, you will not receive any email.

After you have typed in and checked these settings, go ahead and click on "More Settings".

For the "Mail Account" setting, this can be anything you want it to be, in order to help you know what account it is.

Click on the "Outgoing Server" tab, and make sure you check "My outgoing server (SMTP) requires authentication". Also, make sure that the "Use same settings as my incoming mail server is bulleted". Click on "OK" to return to the previous screen.

Click on "Test Account settings". If it does not say Congratulations, please look back over the settings above and then give us a call at 330-898-2100. If everything tests OK, then click on "Close", click on "Next", the finally click on "Finish". Your email should be working now.

If you are unable to receive/send your email after going through this page, or if you have any question, feel free to call us at 330-898-2100 or Toll Free at (800) 343-7400 between 8:30am and 5:00pm EST Monday through Friday.

Outlook Express:

Click on "Tools", the click on "Accounts"

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Click on the "Mail" tab, choose your Onecom or NLC account and click on properties.

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For the "Mail Account" setting, this can be anything you want it to be, in order to help you know what account it is.
Name: This name shows up on all messages that you send out.
E-mail Address: This should be your FULL email address.

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Your incoming mail server is a "POP3" server
Incoming mail (POP3): This should be "secure.nlc.net" unless we tell you otherwise.
Outgoing mail (SMTP): This should be "secure.nlc.net" unless we tell you otherwise.
Account Name: Enter your FULL email address. Make sure to include @yourdomain.com
Password: Enter your password
Remember password: This item should be checked, unless you want to type in your password every time you want to check your mail.
Log on using Secure Password Authentication: This item should be UNCHECKED, if you happen to check this, you will not receive any email.
My server requires authentication: This item should be checked, if it is not, you will not receive mail.

Next, click on "Settings"

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Make sure that "Use same settings as my incoming mail server" is bulleted. Click on "OK", hit "OK" again, then press "Close".

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Click on "Send/Recv" to see if you receive mail. If you get any errors, go through the process above again and check for mistakes. If you continue to receive errors, feel free to call us at 330-898-2100.

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