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Microsoft’s Office 365 comes with a broad range of tools that will make you and your colleagues more productive. It has simultaneous co-authoring features, SharePoint, OneDrive, and Groups, just to name a few. However, there may be some features you might not be using.

Customers can get frustrated over your support hotline, usually involving confusing call options, troublesome connections, or unhelpful representatives. If your phone system has problematic on-hold messaging, you’re likely to cause further annoyance to an already irate person.

The waitlist for Pinterest’s latest “DIY Promoted Pins” tool is proof of how eager small- and medium-sized businesses are when it comes to social media marketing. Establishing a solid online presence, promoting corporate content, and driving website traffic at the same time is every business owner’s dream come true.

Security professionals should be beefing up your network security, implementing advanced firewall software, and identifying risks for possible breaches. In reality, they spend a huge chunk of their time troubleshooting issues on individual personal computers (PCs). That workflow is not ideal, but that’s what normally happens in many organizations.

While it’s easy to turn a blind eye against hurricane warnings and think “I already have a business continuity plan in place”, it pays to be extremely cautious, especially when the National Oceanic and Atmospheric Administration (NOAA) predicts up to four unusually active hurricanes this year.

The healthcare industry is constantly under threat of new cyberattacks. Last month, hospitals and healthcare organizations were among the first victims of WannaCry ransomware -- a malware strain that holds your data hostage and demands $300 for their release.

Mobile device management is a full-fledged subset of IT security. Employees store and view sensitive data on their smartphones, which exposes your organization to a significant amount of risk. Although there are plenty of great solutions for managing this, the National Security Agency (NSA) believes mobile virtualization is the next big thing.

Amazon is using its Alexa technology to ensure success at its second attempt at internet-based telephony. The company’s newly released patent details a phone system that will use the voice-controlled technology of their Alexa-powered devices to make and receive calls.

Microsoft understands the value of your business’s data and the costly repercussions of losing it. That’s why they’ve released a slew of security and compliance tools for Office 365 subscribers. But given the increasing sophistication and frequency of data breaches, Office 365 cloud security solutions won’t be enough to protect your files.

WannaCry is one of the few malware campaigns to become a household name. It’s educated countless people on the reality of ransomware and the vulnerability of their data. If you’re still worried about whether you’re at risk, we’ve collected everything you need to know right here.