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Not too long ago, the cloud was the money-saving IT trend for consumers and business owners. Now, that title goes to virtualization technology. It’s new, it’s complicated, but it’s not something you can ignore. Here are a few ways you can use virtualization to improve efficiency and productivity in your office.

While Voice over IP (VoIP) phone systems may not get as much attention as the cloud or CRM software, you’ll be happy to know there is an evolution in store for 2018. From new features to market trends, here are our predictions for VoIP in the coming year.

With over 1.3 billion monthly active users, Facebook’s Messenger app is an unprecedented success. Facebook is now looking to fully utilize the potential of this monster user base and has therefore added a feature for improving connectivity between local businesses and consumers.

Microsoft is known for their easy-to-use products. But did you know that behind Office’s simple-looking user interface lie many in-depth features? From Word and Excel to PowerPoint and Outlook, here are some free training videos that will help you master them all.

Installing powerful antivirus software and setting strong passwords are no longer considered the bare minimum in cybersecurity. With hackers, government agencies, and ISPs constantly monitoring networks and your online habits, hopping onto a Virtual Private Network (VPN) is crucial for keeping your surfing habits private.

Security breaches are becoming an all-too-common occurrence in the healthcare industry. Due to a sever lack of competent security measures to protect extremely vital patient records, healthcare organizations have become a prime target for hackers and malicious insiders alike.

At Microsoft’s 2017 Ignite conference, three new apps were announced that help small businesses streamline everyday tasks. The apps -- Connections, Listings, and Invoicing -- spent a few months as limited previews, but are now available to anyone with an Office 365 Business Premium subscription.

Server virtualization allows you to deliver computing resources to workstations in your network. Those resources are packed into virtual machines (VMs), which can be deployed at a moment’s notice so you can easily add users to your network. However, there are risks associated with trying to manage lots of VMs.

The dangers of VM sprawl
VM sprawl is a phenomenon that occurs when there are too many virtual machines on a network.

Voice over IP (VoIP) upgrades are the clear choice for businesses that want to cut telecommunications costs and improve customer service. It’s a versatile technology with incredible customizability, and although we do most of the work for you, it’s important to understand the difference between proprietary and open-source systems.

Microsoft recently announced that it’s revamping Outlook’s user interface and improving certain features. The redesign is aimed at decluttering the desktop version and align it with the much cleaner and more user-friendly iOS version. Mac and Windows users can look forward to a sleeker design, better features, and reduced complexity.