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It’s getting harder and harder for small-business owners to make informed IT decisions. There’s a paradox of choice as the market becomes overrun with solutions that are equal parts affordable and confusing. Today we’re going to make your life a little easier by breaking down why you should care about the virtual desktops vs.

Internet-based technologies like VoIP (Voice over Internet Protocol) are widely used by small- and mid-sized businesses (SMBs) to bolster work productivity and efficiency. There are two kinds of phones to choose from: traditional desk phones (hardphones) or software-based phones (softphones). We’ll break down which is best for your business.

Email users are always looking for a better way to organize their inboxes, personalize their email signatures, or streamline group communication. Fortunately, these features already exist for Outlook users. You just need to know where to look.

Clean Up your inbox
No matter inbox how meticulously organized your Outlook inbox is, there's always room for improvement.

During the previous quarter, fake Chrome notifications urging users to dial a tech support number have grown dramatically. Research reveals that this tech support scam could possibly use an Application Programming Interface (API) to freeze the browser, convincing the user to get in touch with the support line and share their credit card details.

You are probably already aware of Cortana, the Windows 10 AI personal assistant. Did you know that you can use it to improve the efficiency and productivity of your business? With a better understanding of its basic functions, you'll be on your way to becoming an AI-powered organization.

Deciding to invest in virtualization technology is one of the easiest decisions you can make. By consolidating computing resources into physical servers, businesses can enjoy easy IT management and massive cost savings. What’s not so easy, however, is the deployment process, which requires careful planning and implementation of best practices.

The time has passed when small businesses had limited options for internet-based phone calls. Today, there are so many affordable and feature-rich VoIP solutions, and picking the right one often feels overwhelming. The ideal choice will be different for every business, but understanding a few key variables should help you significantly narrow down your options.

Microsoft has announced updates, including new capabilities in Word, Excel, PowerPoint, and Outlook for iOS and Mac. Office 365 subscribers can now easily drag-and-drop Office files, co-edit documents in real time, and enjoy other enhancements previously unavailable to Apple users.

Facebook recently announced a big change to its News Feed. In response to the backlashes it has been receiving -- mostly due to allegations of how social media causes depression and affects one’s political views -- it has decided to limit posts from businesses and share more posts from your friends on the News Feed.

One of the most frustrating things about using email is seeing dozens of spam messages every day. Fortunately, they’re just minor annoyances that are easy to remove from your inbox. However, hackers have developed a way to make spam much more insidious.