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The positive effects of business intelligence (BI) and big data analytics on healthcare management are becoming increasingly apparent — especially when it comes to reducing hospital readmission rates. Take a look at why many hospitals and clinics are beginning to embrace the potentials of data-driven business.

Voice over Internet Protocol (VoIP) systems are a cost-effective way to improve business communication, as they are billed at a standard monthly fee. But aside from the monthly bill, your VoIP system will also come with other costs of ownership that you should know about.

Keeping employee productivity up, maintaining operational efficiency, and streamlining communications are just some of the challenges in today’s hybrid workplace. Fortunately, organizations can overcome these problems with the help of Microsoft 365's dynamic new features.

Warren, Ohio (September 17, 2021) – Micro Doctor IT, Northeast Ohio's premier IT Solution Provider, today announced it has achieved the exclusive Platinum partner status with Datto, the leading global provider of cloud-based software and technology solutions purpose-built for delivery by managed service providers (MSPs). Datto’s Platinum status represents the top 10 percent of the company’s partners, worldwide.

Do you know why some small- to medium-sized businesses (SMBs) fail during the first five years of operation? Poor leadership is one reason, inadequate capital is another. Another possible cause is the lack of preparation for major disruptions like natural disasters and cyberattacks.

The National Institute of Standards and Technology (NIST) once said that a good password consisted of three things: upper- and lowercase letters, numbers, and symbols. However, the NIST has now reversed its stance on good passwords. Here’s why and what they are now recommending.

Getting your practice up to code when it comes to Health Insurance Portability and Accountability Act (HIPAA) regulations can seem challenging upon first glance, but knowing where your IT efforts must be prioritized is the first step. In this article, we’ll zero in on four of the most critical items you must look into to become HIPAA-compliant.

If you own and operate a small- or medium-sized business that relies on positive word of mouth, you probably need to make sure the quality of your customer service is top-notch. It definitely pays to have excellent products and/or services in the first place, but it wouldn’t hurt to leverage other tools at your disposal.

OneNote is a useful program that lets you create and share digital notebooks containing handwritten or typed notes, drawings, screen clippings, audio commentaries, and more. This takes your note-taking to another level, allowing you to integrate multimedia as well as share notes and collaborate with other users.

Businesses in today’s world rely on some form of technology. And we all know how frustrating it can be when technology doesn’t work right.  Instead of being productive, your day turns into countless hours of tinkering with technology trying to fix an issue.