Small-business owners with limited financial resources have to manage their office IT on their own. Although this might work for a while, it can grow into a massive problem when the business starts expanding. At that point, you’ll want to focus on that expansion, not repairing tech problems.

The virtualization trend is still going strong, offering businesses streamlined resource management and massive cost-saving potential, but just like every technology, it has its fair share of security risks. In fact, a virtualization solution is only as secure as the hypervisors that support it.

No matter how attentive your customer service agent is, he or she is only human, which means there’s always room for mistakes. But for businesses that have adopted VoIP as their telephony solution, they can minimize these mistakes via call recording.

Out of the hundreds of Office 365 tools available to you, you’re probably using only 10-15% of them. This could be due to a lack of training or an unfamiliarity with some of the advanced options available in Word and Excel. But it’s easy to optimize your Office 365 investment by learning more about the following communication and collaboration features.

Everyone thought the worst was over when credit-reporting agency Equifax revealed that the credentials of 145.5 million people in the US were leaked. However, the company recently discovered that there are more victims from the major breach. Here’s everything you need to know.

Have you decided to build up your web presence and attract new customers using social media? Here are five tips on how small- and medium-sized businesses (SMBs) can turn likes into dollars.
#1. Choose the right platform
Between Facebook, Twitter, Instagram, YouTube, and LinkedIn to choose from, you may be tempted to sign up for more social media accounts than you’re ready to manage.

Google applications mostly comprise collaborative tools that are regularly updated to address your growing needs. With their new Google Drive update, gone are the days of converting files just to add a comment because you can now easily comment on the files in the ‘Preview’ pane.

Due to Spectre and Meltdown, thousands of healthcare providers are at risk of data leakage, which can result in lawsuits and reputation loss. As such, institutions will need to be more proactive about their cybersecurity. Read on to learn how to secure your confidential files.

It’s getting harder and harder for small-business owners to make informed IT decisions. There’s a paradox of choice as the market becomes overrun with solutions that are equal parts affordable and confusing. Today we’re going to make your life a little easier by breaking down why you should care about the virtual desktops vs.

Internet-based technologies like VoIP (Voice over Internet Protocol) are widely used by small- and mid-sized businesses (SMBs) to bolster work productivity and efficiency. There are two kinds of phones to choose from: traditional desk phones (hardphones) or software-based phones (softphones). We’ll break down which is best for your business.