Artificial intelligence (AI) and Voice over Internet Protocol (VoIP) are among the fastest-growing elements in the technology industry. Emerging AI-driven applications and cloud-based services provide significant enhancements to businesses, with AI’s cognitive nature and VoIP’s cost-saving potential proving to be a match made in heaven.

Thanks to Voice over Internet Protocol (VoIP) technology, business communication has vastly improved and is now more cost-efficient. Using a variety of VoIP platforms, businesses and individual users can easily make calls and conduct video conferences.

Microsoft’s Office 365 Workplace Analytics gives teams a better perspective and control over their members’ productivity. Using the data gathered by the tool, managers can create effective strategies to improve employee engagement and output.
How does Workplace Analytics work?
A paid add-on to Office 365 enterprise plans, Workplace Analytics extracts behavioral insights from data gathered from Office 365 email, calendar, documents, and Skype.

Identifying opportunities in all areas of business is vital for growth. However, one area that’s often overlooked is technology. Although it’s tempting to adopt an “if it ain’t broke, don’t fix it” attitude with IT, conducting regular technology business reviews is necessary if you want to achieve your business goals.

As cybersecurity incidents become more sophisticated, frequent, and intelligent, experts predict that the global market for cybersecurity products in 2020 will exceed that of last year. In fact, your company might be one of the thousands of businesses looking to purchase cybersecurity software.

In an era when data privacy has never been more important, blockchain has rapidly expanded into and taken over several industries, such as healthcare and pharmacological sciences. Propositions concerning blockchain-based technology are still in the process of development, but it's time to start familiarizing yourself with the technology.

Poor call quality is not only frustrating but also detrimental to your business operations. So when deploying your Voice over Internet Protocol (VoIP) service, take a proactive approach and learn about possible call quality issues you might experience.

Microsoft Excel is now better than ever, thanks to its extremely user-friendly features. Pull yourself up skillswise by following our three tips.

Technology has always helped business growth. However, with the many innovations available, knowing which to adopt can be bewildering. Virtual reality (VR) is one technology businesses can invest in. Find out if it’s right for your business with this list of VR advantages and benefits.

With over 150 million active subscribers, Office 365 is, unsurprisingly, on top of hackers’ minds. And now, hackers are using a technique that doesn’t even require users to give up their credentials. Learn how they do it and get protected.
A phishing scam that harvests users’ credentials
The latest cyberattack on Microsoft Office 365 involves harvesting users’ credentials.