Dress your website for success

When people visit websites, first impressions count. Wow your audience by following our tips.
Make a statement with professional photographs
Before site visitors read what’s on your website, they assess it by checking out your images. A picture is indeed worth a thousand words, but are those words truly what you want to convey to your audience?

Blurry, outdated, or irrelevant pictures tell your site visitors that you don’t care about their browsing experience.

Monitoring your employees online: Is it a good idea?

The question of monitoring your employees’ computers is a tricky one. Some say such a practice is unethical. But it can also be a way to prevent data breaches. Find out the pros and cons of monitoring your employees’ online behavior by reading this blog.

Top reasons to record your business calls

Voice over Internet Protocol's (VoIP) call recording feature has been around for a while now. However, small- and medium-sized businesses (SMBs) that don't prioritize customer interaction are underutilizing it. When used properly, call recording can strengthen your company's reputation and boost customer satisfaction.

Empower your business with Microsoft 365

Microsoft 365 isn’t just a new name for the tech giant’s old product Office 365. The new software comes with chock-full of tools that will empower employees, protect data, and provide business leaders with comprehensive oversight and control. Check out its features below.

How MSPs are helping businesses navigate the challenges of COVID-19

IT services are more critical than ever before, proving their value in the face of a health crisis and the abrupt shift to remote working. Here are some ways managed IT services providers (MSPs) are helping small companies leverage technology to support their remote teams and go about business as usual.

New Android malware detected!

If you have an Android device, be careful! An exceptionally dangerous Android malware known as DEFENSOR ID is currently making the rounds in the Google Play Store. The malware exploits the Accessibility Services in an Android device to evade detection by traditional security measures.

VoIP and VoLTE: How they differ from each other

It’s most likely you’re using Voice over Internet Protocol (VoIP) telephony in your office. VoIP allows you to do conference calls, send instant messages, play music while a caller is on hold, line up callers on an automatic queuing system, and many more.

The importance of having a business continuity plan (BCP)

Many small- to medium-sized business (SMB) owners never expect a major crisis to hit their company and are often caught flat-footed when it does. Such events can cause downtime, which can lead to lost revenue and reduced profits. In addition, SMBs that fail to recover quickly from disruption face the risk of losing their customers to their competitors.