Hybrid work is quickly becoming the norm, and Microsoft has responded to this shift by improving Microsoft 365 to address the challenges that come with the hybrid work setup. Specifically, Microsoft has added tools and features that allow hybrid workers to be more efficient and collaborative.

A major crisis can happen to any business, at any time, so it’s important to be prepared for when things go wrong. One way to do this is by creating a business continuity plan (BCP). In this blog post, we will discuss the importance of having a BCP and how it can help you keep your small- or medium-sized business (SMB) running during a crisis.

If you’re like most people, you probably have passwords that are easy to remember or use the same one for multiple accounts. But by doing either of these, you could be putting yourself at risk to cyberattacks. To ensure the security of your online accounts, follow the latest password guidelines from the National Institute of Standards and Technology (NIST), which we’ve outlined for you in this blog.

If your organization handles sensitive patient information, you need to comply with HIPAA. Failure to do so can result in fines and penalties. Read on to learn more about the importance of HIPAA compliance to businesses like yours.

What is HIPAA

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that establishes national standards to safeguard sensitive patient health information from being released without permission.

Voice over Internet Protocol (VoIP) systems are a more cost-effective alternative to traditional phone systems. For a fixed monthly bill, you get enterprise-grade business communication tools but without the expensive call rates of old landline telephones.

Microsoft 365 is chock-full of features that can help businesses stay organized and connected. One of these is the ability to share calendars with co-workers. In this blog post, we will walk you through the steps in sharing calendars using Microsoft 365.

What is Outlook?

Outlook is a personal information manager from Microsoft, available as part of the Microsoft 365 suite.

Investing in new technology is a great way to drive business growth. For instance, purchasing new servers can boost your employees’ ability to multitask and their productivity, while subscribing to a project management solution can help everyone meet their deadlines.

Email is one of the most essential business tools today. It enables swift, efficient communication within a company and with their customers and partners. Email’s popularity among businesses is what makes it a target for hackers looking to get ahold of critical business and client information.

Healthcare companies now realize that paper-based medical records have more drawbacks than advantages, and that it’s time to switch to electronic health records (EHRs). However, while EHR systems improve the provision of patient care, they are not without their drawbacks.

Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording.